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How do I activate my software product?

Note: Some products require activation and others do not.

When the product starts up, if the license key has not yet been entered, you will be asked for a key. The next step is activating the software by entering your name and email address on the activation form.

If you are unable to connect to the Internet, or if firewall or security software prevents the automatic activation, you will be provided with a link to a website to complete the activation from another computer. After entering your name, email, and license key on the website, an activation code will be generated. Back in the Viewer software activation window, click the "I have an activation code" link and copy and paste the activation code from the website.

If you are still unable to activate the software, contact Steelray Support and we will activate the license for you.

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